Complaints

Complaints & Suggestions

Your feedback is the engine of our growth. We are here to listen with full attention.

At Riyadh Palace, we have built our reputation over more than a decade by listening to our customers. We believe that every complaint is an opportunity to do better, and every suggestion is a step toward excellence.

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We Welcome Suggestions

If there is a product you'd like us to carry, a service you feel we are missing, or simply a way we can improve your experience with us, tell us. Our team reads every message and values every opinion.

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Your Voice is Heard

Whether you've experienced an issue with a product, a delay in delivery, or a concern with maintenance, we want to know. We investigate every concern thoroughly and work to resolve it ly.

How to reach us?

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Email
[email protected]
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Phone Number
+966 534 355 000
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Our Branches
Riyadh, Dammam, and Al-Ahsa

Our customer service team is available to assist you and ensure your concern reaches the right department. We commit to acknowledging your message ly and keeping you informed every step of the way.

At Riyadh Palace

A truly distinguished customer experience does not end at the point of sale,
it continues for as long as you are our customer.

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